Security and Service Providers
How we protect your data, who helps us run MyVendbook, and how to report a problem. Effective October 16, 2026.
Security
How we protect your data and how to report a problem.
- Encryption in transit; passwords are salted and hashed.
- Per-user access controls, rate limits and activity logging.
- Team logins: what each role can see and change is enforced on our servers, not just hidden on screen. Invite links work once, expire after 7 days and are stored only as a one-way hash. Removing a teammate signs them out immediately.
- Only the facts you choose to share are ever shown to other members.
- Report a vulnerability to [email protected]. We will acknowledge within 3 business days and will not take action against good-faith research.
Service Providers
Who processes data on our behalf.
We use the following providers to run MyVendbook.
- Anthropic, for Vendy AI answers and web search.
- Your browser maker's speech-recognition service (Google, Microsoft or Apple), only if you choose to speak to Vendy AI. It is run by the browser maker, not by MyVendbook.
- Render, to host the app and store your data.
- Cloudflare, to host this website and protect it from abuse.
- An email delivery provider, to send account and service email.
- A text message provider, to deliver texts if you opt in to them.
- Stripe, to process payments and subscriptions. We do not store full card numbers.
We require providers to protect your data and use it only to provide their service to us.